The terms, without the fog

Who we are

SuperAgent is provided by Crawlink. By creating an account or using the desktop app you agree to these terms.

Wallet and tokens

SuperAgent is prepaid: you recharge a wallet in rupees, plus GST, and it is converted to tokens. Tokens from a recharge or a free credit do not expire and are used by every model call at the rates on the pricing page.

Live calls from the desktop app count at the live rate shown there; use on the website counts at the everyday rate. Rates may change, and a change applies only to calls made after it. Unused tokens are not refundable.

Use it where help is allowed

Use SuperAgent for practice, mock interviews, sales and client calls, and anywhere assistance is permitted. If an employer, an exam or the people on the call do not allow it, respect that.

Only listen to and transcribe conversations you are permitted to record under the laws that apply to you and to the other participants.

Answers can be wrong

Answers are written by AI models and can be incomplete or mistaken. You decide what to say; we are not responsible for decisions made from an answer.

Availability

The service depends on third-party speech and language providers and is offered without a guarantee of uninterrupted availability. If a provider fails, we switch to a backup where one exists.

Your account

You can delete your calls at any time and an owner can delete the whole organisation from Settings. We may suspend accounts used to break the law or to attack the service.